What if I need to modify my order?

If you wish to change any details, such as your fabric selection, you may do so before we post your order to you. Please email shop@outbackandco.com.au to advise.

Can I choose a different fabric?

Yes, can you choose a fabric from our range. If the product you would like isn’t available in your preferred fabric print, please fill out the form on the Fabrics page to place your order. The standard product price and shipping remains the same.

Do the products come in different sizes?

The following products are available in these sizes:

Gaiters: Child/Adult/Adult Large

Face Masks: Child/Adult

Neck Scarves: Child/Adult 

Pet Scarves: Small/Large

Earrings: One Size

Scrunchies: One Size

Tote Bags: One Size

 

How long will it take for my order to be posted?

General orders received prior to 2pm will be dispatched within approximately 3 working days. Depending on stock and time factors the estimated dispatch time may vary. 

 

What if I need to change my postal address?

Please contact us as soon as possible, before your order is posted, if you wish to change your postal address. Please email shop@outbackandco.com.au to advise.

How much does postage cost?

Flat Rate Postage

Standard Postage: $10

Express Postage: $15

How long will delivery take?

Delivery Time Estimate, once your order has been posted and you have received your tracking number.

Standard Postage: 3 – 6 business days

Express Postage: 2 – 3 business day

Please see terms and conditions for more details. 

Which payment methods are accepted?

PayPal
Checkout safely and securely

Visa & Mastercard
Checkout using PayPal, without having to use or create a PayPal account.

Bank Transfer
Transfer funds directly

How secure is shopping in the online shop? Is my data protected?

It is Outback & Co.’s intention to protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia. Please see Privacy Policy for more details.

Still have a question?

Please contact us for more information.

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